📦 Shipping Policy
🚚 Shipping & Delivery — ALAEEA
Last Updated: March 2026
Thank you for shopping with ALAEEA. We aim to provide a smooth and transparent shipping experience for all our customers. Please review the details below regarding processing time, delivery estimates, and shipping conditions.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
During peak periods or special launches, processing may take slightly longer. Once your order ships, you will receive a tracking number via email.
Estimated Delivery Time
Delivery times vary by destination and local courier speed. Typical delivery windows are:
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Europe: 5–7 business days
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United States : 5-7 business days
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Other Destinations: 10–15 business days
⚠️ Note: These are estimates. Minor delays may occur due to local courier issues or unforeseen circumstances.
Free Shipping Policy
We offer Free Shipping on orders over €75 (after discounts, before taxes).
Orders below this threshold will have a shipping fee of €3.99 per item.
Rush / Express Delivery
For expedited shipping inquiries, please contact us before placing your order:
We will confirm availability and any additional fees. Pre-Order or limited-edition items may not be eligible.
Tracking Information
Once your order ships, you will receive a tracking number via email.
If tracking shows “Delivered” but you have not received your package:
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Check with your local courier or post office
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Confirm with neighbors, building staff, or parcel lockers
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Wait 24–48 hours as some carriers scan early
ALAEEA is not responsible for packages marked as delivered by the carrier.
Refused Deliveries
If an order is refused at delivery:
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Additional shipping or handling fees may apply
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Please contact us first to avoid unnecessary costs
Standard Delivery & Delays
Shipping carriers may occasionally experience delays. ALAEEA cannot control delays once a package is handed to the courier.
If your tracking shows a delay, please contact the carrier for the most accurate updates.
Contact Us
For any questions about your order or delivery status, reach out to us:
📧 alaeea_service@outlook.com
📱 Instagram: @alaeea_shop
We’re always here to help.